Identified major outage

Incident Report for Universign

Resolved

This incident has been resolved.

We are preparing a global report about this incident.

We deeply apologize for the inconvenience.

Posted Apr 02, 2019 - 17:52 CEST

A fix has been implemented and we are monitoring the results.

Posted Apr 02, 2019 - 16:42 CEST

We are continuing to work on a fix for this issue.

Only 1/3 of the connections are now impacted.

Posted Apr 02, 2019 - 15:55 CEST

We are continuing to work on a fix for this issue.

This incident impacts the Web Application, not the API calls.

Posted Apr 02, 2019 - 15:49 CEST

We are facing a major outage on Web Application.

The problem is identified and we are working on a fix right now.

We plan to be up in one hour.

Posted Apr 02, 2019 - 15:16 CEST

This incident affected: Web Application.