Incident report

Incident Report for Universign

Resolved

This incident has been resolved.

We are preparing a global report about this incident.

We deeply apologize for the inconvenience.

Posted Dec 12, 2023 - 18:52 CET

Update

We are continuing to monitor for any further issues.

Posted Dec 12, 2023 - 18:51 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 12, 2023 - 17:53 CET

Identified

We are facing a minor outage.

The problem is identified and we are working on a fix right now.

Posted Dec 12, 2023 - 17:07 CET

Investigating

We are currently experiencing difficulties on our platform.

More information will be made available as it is conveyed to us.

Posted Dec 12, 2023 - 16:43 CET

This incident affected: Signature management API, Timestamp API, Seal API, Web Application, and Signature Page.