Incident report
Incident Report for Universign
Resolved
This incident has been resolved.

We are preparing a global report about this incident.

We deeply apologize for the inconvenience.
Posted Mar 15, 2024 - 19:18 CET
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Mar 15, 2024 - 18:18 CET
Update
We are continuing to work on a fix for this issue.
Posted Mar 15, 2024 - 18:14 CET
Update
We are continuing to work on a fix for this issue.
Posted Mar 15, 2024 - 17:41 CET
Update
We are continuing to work on a fix for this issue.
Posted Mar 15, 2024 - 17:16 CET
Update
We are continuing to work on a fix for this issue.
Posted Mar 15, 2024 - 16:44 CET
Update
We are continuing to work on a fix for this issue.
Posted Mar 15, 2024 - 16:17 CET
Update
We are continuing to work on a fix for this issue.
Posted Mar 15, 2024 - 15:55 CET
Update
We are continuing to work on a fix for this issue.
Posted Mar 15, 2024 - 15:22 CET
Update
We are continuing to work on a fix for this issue.
Posted Mar 15, 2024 - 14:44 CET
Update
We are continuing to work on a fix for this issue.
Posted Mar 15, 2024 - 13:58 CET
Update
We are continuing to work on a fix for this issue.
Posted Mar 15, 2024 - 13:31 CET
Identified
We are facing a major outage.

The problem is identified and we are working on a fix right now.
Posted Mar 15, 2024 - 13:12 CET
Update
We are continuing to investigate this issue.
Posted Mar 15, 2024 - 12:34 CET
Update
We are continuing to investigate this issue.
Posted Mar 15, 2024 - 12:12 CET
Investigating
We are currently experiencing difficulties on our platform.

More information will be made available as it is conveyed to us.
Posted Mar 15, 2024 - 11:55 CET
Identified
We are facing a minor outage.

The problem is identified and we are working on a fix right now.
Posted Mar 15, 2024 - 11:53 CET
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Mar 15, 2024 - 10:03 CET
Identified
We are facing a major outage.

The problem is identified and we are working on a fix right now.
Posted Mar 15, 2024 - 09:53 CET
Investigating
We are currently experiencing difficulties on our platform.

More information will be made available as it is conveyed to us.
Posted Mar 15, 2024 - 08:58 CET
This incident affected: Signature management API, Timestamp API, Seal API, Web Application, and Signature Page.
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