Incident report

Incident Report for Universign

Resolved

This incident has been resolved.

We are preparing a global report about this incident.

We deeply apologize for the inconvenience.

Posted Mar 15, 2024 - 19:18 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 15, 2024 - 18:18 CET

Update

We are continuing to work on a fix for this issue.

Posted Mar 15, 2024 - 18:14 CET

Update

We are continuing to work on a fix for this issue.

Posted Mar 15, 2024 - 17:41 CET

Update

We are continuing to work on a fix for this issue.

Posted Mar 15, 2024 - 17:16 CET

Update

We are continuing to work on a fix for this issue.

Posted Mar 15, 2024 - 16:44 CET

Update

We are continuing to work on a fix for this issue.

Posted Mar 15, 2024 - 16:17 CET

Update

We are continuing to work on a fix for this issue.

Posted Mar 15, 2024 - 15:55 CET

Update

We are continuing to work on a fix for this issue.

Posted Mar 15, 2024 - 15:22 CET

Update

We are continuing to work on a fix for this issue.

Posted Mar 15, 2024 - 14:44 CET

Update

We are continuing to work on a fix for this issue.

Posted Mar 15, 2024 - 13:58 CET

Update

We are continuing to work on a fix for this issue.

Posted Mar 15, 2024 - 13:31 CET

Identified

We are facing a major outage.

The problem is identified and we are working on a fix right now.

Posted Mar 15, 2024 - 13:12 CET

Update

We are continuing to investigate this issue.

Posted Mar 15, 2024 - 12:34 CET

Update

We are continuing to investigate this issue.

Posted Mar 15, 2024 - 12:12 CET

Investigating

We are currently experiencing difficulties on our platform.

More information will be made available as it is conveyed to us.

Posted Mar 15, 2024 - 11:55 CET

Identified

We are facing a minor outage.

The problem is identified and we are working on a fix right now.

Posted Mar 15, 2024 - 11:53 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 15, 2024 - 10:03 CET

Identified

We are facing a major outage.

The problem is identified and we are working on a fix right now.

Posted Mar 15, 2024 - 09:53 CET

Investigating

We are currently experiencing difficulties on our platform.

More information will be made available as it is conveyed to us.

Posted Mar 15, 2024 - 08:58 CET

This incident affected: Signature management API, Timestamp API, Seal API, Web Application, and Signature Page.