Incident report

Incident Report for Universign

Resolved

This incident has been resolved.

We deeply apologize for the inconvenience.
Posted Sep 15, 2025 - 16:36 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 15, 2025 - 16:29 CEST

Identified

We are facing a major outage.

The problem is identified and we are working on a fix right now.
Posted Sep 15, 2025 - 16:23 CEST

Investigating

We are currently experiencing difficulties on our platform.

More information will be made available as it is conveyed to us.
Posted Sep 15, 2025 - 16:18 CEST
This incident affected: Timestamp API, Seal API, Web Application, Signature Page, and Platform Availability.
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