Identified Major outage

Incident Report for Universign

Resolved

This incident has been resolved.

We are preparing a global report about this incident.

We deeply apologize for the inconvenience.

Posted Mar 18, 2024 - 19:26 CET

Update

We are continuing to monitor for any further issues.

Posted Mar 18, 2024 - 19:23 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 18, 2024 - 18:02 CET

Update

We are continuing to work on a fix for this issue.

Posted Mar 18, 2024 - 18:00 CET

Update

We are continuing to work on a fix for this issue.

Posted Mar 18, 2024 - 17:37 CET

Update

We are continuing to work on a fix for this issue.

Posted Mar 18, 2024 - 17:13 CET

Update

We are continuing to work on a fix for this issue.

Posted Mar 18, 2024 - 17:10 CET

Update

We are continuing to work on a fix for this issue.

Posted Mar 18, 2024 - 16:45 CET

Update

We are continuing to work on a fix for this issue.

Posted Mar 18, 2024 - 16:44 CET

Update

We are continuing to work on a fix for this issue.

Posted Mar 18, 2024 - 16:24 CET

Update

We are continuing to work on a fix for this issue.

Posted Mar 18, 2024 - 15:50 CET

Update

We are continuing to work on a fix for this issue.

Posted Mar 18, 2024 - 15:27 CET

Identified

We are facing a major outage.

The problem is identified and we are working on a fix right now.

Posted Mar 18, 2024 - 15:06 CET

Update

We are continuing to monitor for any further issues.

Posted Mar 18, 2024 - 14:19 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 18, 2024 - 13:45 CET

Update

We are continuing to work on a fix for this issue.

Posted Mar 18, 2024 - 13:12 CET

Update

We are continuing to work on a fix for this issue.

Posted Mar 18, 2024 - 12:39 CET

Update

We are continuing to work on a fix for this issue.

Posted Mar 18, 2024 - 12:09 CET

Update

We are continuing to work on a fix for this issue.

Posted Mar 18, 2024 - 11:47 CET

Identified

We are facing a minor outage.

The problem is identified and we are working on a fix right now.

Posted Mar 18, 2024 - 11:21 CET

This incident affected: Signature management API, Timestamp API, Seal API, Web Application, Signature Page, and Platform Availability.