Incident report

Incident Report for Universign

Resolved

This incident has been resolved.

We are preparing a global report about this incident.

We deeply apologize for the inconvenience.

Posted Dec 14, 2023 - 19:20 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 14, 2023 - 18:59 CET

Update

We are continuing to work on a fix for this issue.

Posted Dec 14, 2023 - 18:41 CET

Update

We are continuing to work on a fix for this issue.

Posted Dec 14, 2023 - 18:18 CET

Update

We are continuing to work on a fix for this issue.

Posted Dec 14, 2023 - 18:14 CET

Update

We are continuing to work on a fix for this issue.

Posted Dec 14, 2023 - 17:54 CET

Update

We are continuing to work on a fix for this issue.

Posted Dec 14, 2023 - 17:25 CET

Update

We are continuing to work on a fix for this issue.

Posted Dec 14, 2023 - 17:03 CET

Update

We are continuing to work on a fix for this issue.

Posted Dec 14, 2023 - 16:41 CET

Identified

We are facing a minor outage.

The problem is identified and we are working on a fix right now.

Posted Dec 14, 2023 - 16:18 CET

Update

We are continuing to investigate this issue.

Posted Dec 14, 2023 - 15:57 CET

Update

We are continuing to investigate this issue.

Posted Dec 14, 2023 - 15:36 CET

Investigating

We are currently experiencing difficulties on our platform.

More information will be made available as it is conveyed to us.

Posted Dec 14, 2023 - 13:53 CET

This incident affected: Web Application and Signature Page.