Identified major outage

Incident Report for Universign

Resolved

This incident has been resolved.

We are preparing a global report about this incident.

We deeply apologize for the inconvenience.

Posted Sep 25, 2025 - 15:12 CEST

A fix has been implemented and we are monitoring the results.

Posted Sep 25, 2025 - 14:55 CEST

We are facing a major outage.

The problem is identified and we are working on a fix right now.

Posted Sep 25, 2025 - 14:50 CEST

This incident affected: Signature management API, Timestamp API, Seal API, Web Application, Signature Page, and Platform Availability.