Identified major outage

Incident Report for Universign

Resolved

This incident has been resolved.

We are preparing a global report about this incident.

We deeply apologize for the inconvenience.

Posted Mar 21, 2024 - 16:17 CET

Update

We are continuing to monitor for any further issues.

Posted Mar 21, 2024 - 14:27 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 21, 2024 - 14:27 CET

Update

We are continuing to work on a fix for this issue.

Posted Mar 21, 2024 - 14:12 CET

Identified

We are facing a major outage.

The problem is identified and we are working on a fix right now.

Posted Mar 21, 2024 - 14:01 CET

This incident affected: Signature management API, Timestamp API, Seal API, Web Application, and Signature Page.